中文

Powerful technical support
Customer centric approach

POWERFUL TECHNOLOGY AND
CUSTOMER FOCUS

Service is a crucial aspect of enterprise customer service

We always take customer requirements as the starting and ending point of our work, and we insist on providing customers with a complete set of services from equipment selection to installation and commissioning, personnel training, technical support, and equipment maintenance.

0579-82219613

jhxqstar@vip.163.com

Star Machinery pre-sales and after-sales service
Provide services to customers throughout the entire chain

Pre Sales Service

Professional, flexible, and responsive services

  • Before signing the contract, confirm the customer’s requirements, recommend the most suitable equipment and the most reasonable production process to the customer, increase output, and reduce costs.
  • Design and manufacture products based on specific customer requirements, and organize efforts to carry out technical modifications to the product according to customer requirements.

After-Sale Service

A comprehensive after-sales service system without any worries

  • After signing the contract, the company will dispatch technically trained personnel to inspect the customer’s production site and assist the customer in planning and designing the site.
  • The installation foundation drawings are produced by the technical department, and then technicians assist the customer in construction.
  • After the equipment is transported, our company personnel assist in installation and debugging until the customer is satisfied.
  • The company provides free training for technical personnel to enable customers to master the use, maintenance, and simple repair techniques of equipment.

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13867985870
jhxqstar@vip.163.com